Schedule:

21st of Sep at 8.30-12.00 and 
22nd of Sep at 8.30-12.00.

Content of the Online Training:

• Basic concepts of quality management and ISO 9001 standard
• Process-based approach and risk-based thinking
• Requirements of the ISO 9001 standard:
  • Context of the organization
  • Leadership
  • Planning, support and operation
  • Performance evaluation
  • Improvement
• Group discussions and practical exercises